Privacy Policy

The Privacy Policy hereunder is part of the Terms of Use of the Real Estate General Authority’s electronic portal. The Authority may collect personal data when users visit the electronic portal. The Terms of Use are effective when using the portal and other affiliated platforms. The Authority holds the right to amend/update the Privacy Policy when needed and be implemented effective immediately without the obligation to announce the amendments and updates.    

The Authority collects and processes the following personal data:

• Name
• Contact Information (phone number and email)
• Technical Data (IP address, cookies, and other technical data related to a specific service or system) 

Use of Personal Data:

When cookies are used on the Site, small files on your device or other devices known as “cookies” are saved. Internal statistics, regarding your visit to the Site based on your device’s IP address, are collected. This data helps improve your experience when navigating the Site.  

Sharing Personal Data:

Personal data is shared after the approval of the data owner and for legitimate, security, and judicial purposes, or to implement another system. The Authority makes every effort to protect the information provided by the user based on best practices. The Authority works to encrypt information and sensitive data that should be kept confidential following regulatory requirements that comply with the Kingdom’s current regulations. 

The collection of Personal Data benefits many purposes, which include:

• Empower and develop the Authority’s services and fulfill its requirements.
• Respond to beneficiaries’ questions on the Authority’s services, in addition to developing and improving the user experience and maintaining continuity in providing quality services.  

The fundamental system to collect and process Personal Data

The fundamental system to collect and process Personal Data follows the Personal Data Protection Policy issued by the National Data Management Office. The fundamental system the Authority complies with to process this data is:

• Your explicit or implicit approval. You can withdraw your approval anytime except in the abovementioned exceptions. To withdraw your approval, you can contact the Authority via the email listed in the contact information.
• Achieving public interest: Through facilitating and improving procedures.
  Your Personal Data is safely stored at the Real Estate General Authority or through secure solutions in cloud computing services; following the National Cybersecurity Authority’s regulations.  

The user’s rights to Personal Data processing:

• The right to access your Personal Data: By requesting a copy of your Personal Data via the email address listed in the contact information.
• The right to correct your Personal Data: By requesting the correction of your Personal Data whether it is inaccurate, incorrect, or incomplete via the email address listed in the contact information. Your request will be reviewed and you will be contacted and notified via your contact information.
• The right to destroy your Personal Data: By requesting to erase your Personal Data in certain circumstances that do not clash with fundamental systems or legitimate interests.
• The right to restrict the processing: By requesting to restrict the processing of your Personal Data in certain circumstances and for a specific period.
• The right to object to the processing: By objecting to the processing of your Personal Data.